Privacy Policy

This Privacy Policy explains what information Appealify (“Appealify”, “we”, “us”) collects when you use appealify.net (the “Service”), how we use it, and the choices you have. By using the Service you agree to this Policy.

1. Information we process

• Decision content you submit. The text or files you paste or upload (such as a denial or refusal letter) so we can analyze them and generate your results.
• Contact information. If you contact us or submit a form, the name, email and message you provide.
• Payment information. When you make a payment, it is processed by our third-party payment provider. We receive confirmation of payment and limited transaction details, but we do not collect or store your full card details.
• Usage and device data. Standard technical information such as IP address, browser type and pages viewed, collected through cookies and analytics to operate and improve the Service.

2. How we use your information

• To analyze your decision and produce your explanation, strategy, roadmap and draft appeal.
• To process payments and provide the paid results.
• To respond to your enquiries and provide support.
• To maintain security, prevent abuse and comply with legal obligations.
• To understand usage and improve the Service.

3. AI processing and third parties

To generate your analysis and draft appeal, the content you submit is sent to one or more third-party artificial-intelligence providers that process it on our behalf and under their own terms. These providers may retain and process inputs and outputs for purposes including providing the service, security, abuse prevention and, depending on the provider and plan, service improvement. We also use service providers for hosting, analytics and payments. We encourage you to avoid including information you do not wish to share, and to remove unnecessary personal identifiers from documents where possible.

4. Data retention

We retain submitted content and generated results for as long as needed to provide the Service, deliver your paid results, support you, and meet legal, accounting and security requirements, after which we delete or anonymize it. Retention periods at third-party providers are governed by their own policies.

5. Cookies and analytics

We use cookies and analytics tools (such as Google Analytics) to operate the site and understand how it is used. You can control cookies through your browser settings.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict the processing of your personal data, or to object to certain processing. To make a request, contact us at [email protected]. We will respond as required by applicable law.

7. International transfers

Appealify is operated from India and used worldwide. Your information may be processed in countries other than your own, including by our service providers, under appropriate safeguards where required.

8. Security

We use technical and organizational measures to protect your information, including keeping service credentials server-side and restricting access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

The Service is not directed to children and is intended for adults. We do not knowingly collect personal data from children.

10. Changes

We may update this Policy from time to time. Material changes will be reflected by updating the date above.

11. Contact

Questions about this Policy? Email [email protected].

This Policy is provided for transparency and is not legal advice.